RetailGenie

    The monthly notes

    Field notes from a retailer building the software.

    One email a month on actually running a showroom: the follow-up, the forecast, the delivery, the margin. Written by a founder who grew his own mattress, furniture, and appliance stores, not by a marketing team.

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    • One email a month. Not a drip machine, not a sales blast.
    • Real operating insight from running showroom floors: follow-up, forecasting, delivery, financing, margin.
    • Zero fabricated case studies. Reply to any of them and it lands in Austin's inbox.

    Recent subjects

    • “The be-back that never comes back”
    • “Your best closer is your worst forecaster”
    • “A delivery window is a promise, not an estimate”